One of the general conditions of carriage that you need to understand when flying with low-cost-carrier is on the booking cancellation policy. Malindo Air booking cancellation policy you can find in the Malindo Air general conditions of carriage which was issued by Malindo Airways Sdn Bhd which take effect on 23 February 2013.
Notice: Carriage and other services provided by the carrier are subject to General Condition of carriage which are hereby incorporated by reference.
If the Passenger’s journey involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of carriers for death or personal injury and in respect of loss or damage to baggage.
How To Cancel Malindo Air E-tickets
Cancellation/Refund/Rebook/Reissuance of ticket: Please contact Malindo Air Reservation & Ticketing offices for details on our cancellation and refund policy.
Processing Fee for Booking Cancellation