If you are a regular customer of Airasia, you might be aware the concept of Airasia promotion for low fares. During sales period, Airasia normally will allocate a small number of seats under the Airasia promo price. If you are late, you will have to pay the normal airfare.

Due to this fact, during Airasia sales campaign, the Airasia portal www.airasia.com will experience super heavy traffic which normally will make you suffer especially when you really wanted to purchase a low fare tickets.

Airasia Online Booking tips

We share few of Airasia Online Booking tips  that you can find in AirAsia website :

1. Surf AirAsia.com via mobile or AirAsia App as an alternative. Read this page for details.
2. Before you start
   

   Sign up for an AirAsia Account: Click here to sign upThis helps a lot when you encounter payment error. You can always return to ‘Manage my booking‘ to complete the payment without having to go through the hassle of rebooking! Much easier right?

   Make sure you use IE9 (Download) or Mozilla Firefox (Download)NO discrimination to other browsers but these two browsers are reported to be the most stable throughout the booking process.

   Plan your trip in advance Prepare a few travel plans. If Plan A doesn’t work, at least you’ll have back-up plans and you’ll save the hassle of planning from scratch again. Have all guests’ details at hand. i.e: Name, Address, D.O.B, passport numbers, etc… If your passport is expiring soon / not registered yet, NO worries. Just fill in your current details and update your latest passport details via ‘Manage my booking‘ at no extra cost and at a later time convenient to you.

   IMPORTANT REMINDER: You will only have up to 10mins at the Search and Select Flights pages each, linger any longer and you will be redirected back to the ‘Waiting Room’. DO NOT attempt to open Multi-TABs (under the same browser) to search for fares as it may ‘confuse’ you during the booking process. You may end up with the WRONG travel date.

‘Waiting Room’

You will be directed to the ‘Waiting Room’ when your search needs a little more time. So don’t refresh your browser when you’re in there or face a whole new ‘Waiting Room’.

‘Time Out’ Page

This page tend to pop-up at the later stages of your booking IF the server is a little busy. You can easily refresh the page by pressing the “I would like to try again” button to continue.

If you are about to book your AirAsia tickets online, don’t forget to view Airasia Online Booking tips in order to get the cheapest fare for you and family.

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